VIP Flight Attendant training

pattern short Corporate Cabin Crew Training

14-18 October, Lausanne
11-15 November, Lausanne

About

Exclusivist training

Vreau să fiu Stewardesă in partnership with Meccti LTD and Ecole hoteliere de Lausanne (EHL), the best hospitality school in the world, present – “Silver Spoon” in flight F&B Services – an unique and exclusivist training dedicated to both future VIP Flight Attendants aspiring to enter the corporate aviation industry and current VIP Flight Attendants wishing to enhance and value their professional experience and skills.

5 days of training at the most prestigious hospitality school in the world

The training is highly interactive, using group exercises, role plays and theory to provide practical and theoretical knowledge. There is an emphasis on mindset and attitude to provide customer service excellence throughout the 5 day programme. The training will be delivered by Michelin star chefs, experts on VIP Protocol and Etiquette and it will take place at EHL in Lausanne, Switzerland.

International certification

This is an international certification training accredited by EHL. Participants will receive an international certificate when they complete the course.

Topics to be covered

Service etiquette & VIP protocol
  • Self-Image, dress code and grooming
  • Mindset and culture for personalized service
  • Verbal and non verbal communication

 

Cultural awareness
  • Cross cultural awareness concepts
  • Role of culture in communication
  • Gestures in different cultures

 

Menu creation & Cabin decoration
  • Basic of menu engineering
  • Season, variety, how to find balance? Minimizing waste
  • Product selection – telling a story
  • How to be creative in the plate
  • Amenities/Alternative decoration of the cabin

 

Practical workshop in kitchen, service and bar
  • Tray and basic food service techniques
  • Service style & protocol
Matching food and beverages
  • Beverages basics (wines) / Bar service
  • Food and wine pairing

 

Minimizing waste and cost control
  • Food handling safety and hygienne
  • Stock & waste management

 

Key to personal effectiveness
  • Thriving for Customer Service Excellence
  • Working with a team  /  How to use strenghs and weaknesses to your   advantage
  • Successful communication

 

Private airline amenities workshop
  • Dealing with small workspace
  • Role plays and scenarios

BUDGET – 3500 $

First payment: 500 $ (when registering for the course)
Second Payment: 1500 $ (2 months before day 1 of training)
Third Payment: 1500 $ (2 weeks before day  1 of training)

 

CANCELLATION POLICY

 

If the training is cancelled less than two weeks before the training, the entire deposit will not be refunded.

If the training is cancelled less than two months prior to the training, the first instalment (50% of total cost) will not be refunded.

About EHL

École hôtelière de Lausanne (EHL) is  consistently regarded as the best hospitality school in the world. It trains students whose goals are to obtain managerial careers in the hospitality industries. Today, the school welcomes more than 2,600 students from 107 different countries.

125 Years of Innovation & Excellence

Since EHL invented the concept of Hotel Management education in 1893, it has continually pioneered new programs and teaching methods to deliver the highest quality of education. Likewise, EHL has contributed knowledge and resources to encourage innovation and sent thousands of exemplary graduates into the industry.

CONTACT US FOR MORE INFORMATION

We are here to answer your questions!
If you neeed further information about the training, just call us Monday – Friday, 10 am – 6 pm.
+40726924847